Security Password Reset email template

A password reset email with a black button, an expiry note, a link to paste, and a panel showing when, from where and on which device the request came.

Light shows the email as designed. Dark and Gmail show how email apps can change its colors.

Industry
SaaS
Type
Transactional
Size
12.8 KB, 600 px wide

Adapted from Colorlib Email Templates (template 23, password reset) by Colorlib, MIT license.

About this template

A password reset message for an app that takes account safety seriously. It answers the two questions people have when this email arrives: how do I reset, and was this really me?

The top is simple. A small spaced wordmark, a clear headline, two lines on why the email arrived and a black button to choose a new password. A small note says the link lasts one hour, with a link to ask for a new one, and the full reset link is printed for anyone whose button does not work.

After a thin line, a short section speaks to people who did not ask for the reset. It says nothing will change if they ignore it, then shows the request details in a neat panel: when it happened, where it came from and what kind of device was used. A last line points to securing the account and turning on two step sign in.

The layout follows a modern designer security template. Fill the panel with real request data, and keep the tone calm and plain.

Use it in your email tool

  1. Click Copy HTML, or download the .html file.
  2. In Mailchimp, Brevo, HubSpot or Klaviyo, start a new email with the custom HTML or code editor and paste it in.
  3. Change the text, links and images. Map merge tags such as {{first_name}} and {{unsubscribe_url}} to the tags of your tool.
  4. Send a test to yourself on desktop and phone before you send it to your list.

Sections in this email

  1. Wordmark
  2. Headline and reason
  3. Reset button
  4. Expiry note and paste link
  5. Did not ask section
  6. Request details panel
  7. Security footer

Subject line ideas

  • Reset your Plinth password
  • Your password reset link (valid for one hour)
  • Did you ask to reset your password?

Preview text idea

Someone asked to reset your Plinth password. The link inside works for one hour.

All password reset templates

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