Order Shipped Tracking email template

A shipping confirmation for a handmade goods shop: parcel illustration, tracking number in a code box, the items shipped and a track parcel button.

Light shows the email as designed. Dark and Gmail show how email apps can change its colors.

Industry
Ecommerce
Type
Transactional
Size
13.5 KB, 600 px wide

About this template

This shipping email is our own design for Kettle & Clay, a sample ceramics shop. It uses clay and terracotta tones that match handmade goods, with a parcel illustration that sets the mood before the details.

A short heading says the order is on the way and gives the expected delivery day. The tracking number sits in a dashed code box, so it is easy to copy. The items shipped follow with small pictures, then a terracotta button opens the carrier page. A muted note asks people to unpack fragile items over a soft surface.

Send it the moment the label is printed. Put the delivery day in the subject line. For split shipments, list only the items in this parcel and say that the rest will follow.

Use it in your email tool

  1. Click Copy HTML, or download the .html file.
  2. In Mailchimp, Brevo, HubSpot or Klaviyo, start a new email with the custom HTML or code editor and paste it in.
  3. Change the text, links and images. Map merge tags such as {{first_name}} and {{unsubscribe_url}} to the tags of your tool.
  4. Send a test to yourself on desktop and phone before you send it to your list.

Sections in this email

  1. Wordmark
  2. Shipped heading
  3. Parcel illustration
  4. Tracking code box
  5. Items shipped
  6. Track button
  7. Unpacking note
  8. Footer

Subject line ideas

  • Your Kettle & Clay order is on its way
  • Shipped: arriving Thursday 15 October
  • Tracking number for order KC-3307

Preview text idea

Order KC-3307 left our studio today. Expected Thursday, 15 October.

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A free account adds the editor, 5 saved templates, 1 custom template, 5 exports a month, 20 MB of image storage and a wishlist.