First Listing Tips email template
An onboarding letter for a resale marketplace: a red serif headline, the new listing in a small card, four numbered selling tips and a red button.
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<title>First Listing Tips</title>
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<div class="ete-preheader" style="display:none;font-size:1px;line-height:1px;max-height:0;max-width:0;opacity:0;overflow:hidden;mso-hide:all;">Here is a short checklist to help you sell your first item. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ </div>
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<tr><td align="center" class="ete-px" style="padding:28px 32px 20px;"><span class="ete-heading" style="font-family:Georgia, 'Times New Roman', serif;font-size:22px;line-height:28px;font-weight:700;letter-spacing:-0.3px;color:#242424;">Thriftwell</span></td></tr>
<tr><td class="ete-px" style="padding:24px 32px 8px;"><h2 class="ete-ds-22" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:22px;line-height:26px;font-weight:700;color:#e6523f;text-align:center;mso-line-height-rule:exactly;">You published your first listing on Thriftwell. Now what?</h2></td></tr>
<tr><td class="ete-px" style="padding:16px 32px;"><table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="margin-top:16px;"><tr><td class="ete-border" width="76" valign="top" style="padding:14px 12px 14px 0;border-bottom:1px solid #dcdcdc;"><img src="https://emailtemplateexamples.com/wp-content/plugins/ete-core/assets/template-images/first-listing-tips-boots.jpg" alt="Pair of brown and tan boots on a white rug" width="64" height="64" class="" style="display:block;width:64px;max-width:100%;height:auto;border:0;outline:none;text-decoration:none;border-radius:4px;"></td><td class="ete-text ete-border" valign="top" style="padding:14px 0;border-bottom:1px solid #dcdcdc;font-family:Georgia, 'Times New Roman', serif;font-size:15px;line-height:22px;color:#423f3f;"><strong>Field Supply Co.</strong><br><span class="ete-muted" style="color:#6b6b6b;font-size:13px;">Leather boots, US 8 / EU 41</span></td><td class="ete-text ete-border" align="right" valign="top" style="padding:14px 0;border-bottom:1px solid #dcdcdc;font-family:Georgia, 'Times New Roman', serif;font-size:15px;line-height:22px;color:#423f3f;;white-space:nowrap;">$175</td></tr></table><table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="margin-top:8px;"></table></td></tr>
<tr><td class="ete-px" style="padding:8px 32px;"><p class="ete-text" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:14px;line-height:22px;color:#423f3f;text-align:left;">Hi {{first_name}},</p></td></tr>
<tr><td class="ete-px" style="padding:8px 32px;"><p class="ete-text" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:14px;line-height:22px;color:#423f3f;text-align:left;">Here are a few things that make selling easier. Our team has worked with buyers and sellers for years, and we are here to help at every step.</p></td></tr>
<tr><td class="ete-px" style="padding:16px 32px;"><table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0"><tr><td width="56" valign="top" style="padding-right:16px;padding-bottom:20px;"><table role="presentation" cellpadding="0" cellspacing="0" border="0"><tr><td align="center" valign="middle" width="40" height="40" style="width:40px;height:40px;background-color:#e6523f;border-radius:50%;font-family:Georgia, 'Times New Roman', serif;font-size:18px;line-height:40px;font-weight:700;color:#ffffff;text-align:center;mso-line-height-rule:exactly;"><span style="color:#ffffff;">1</span></td></tr></table></td><td valign="top" style="padding-top:8px;padding-bottom:20px;"><p class="ete-heading" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:17px;line-height:24px;font-weight:700;color:#242424;">Connect your payout account</p><p class="ete-text" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:15px;line-height:24px;color:#423f3f;padding-top:4px;">Once it is linked, we review your listing and share it with buyers within 24 hours.</p></td></tr><tr><td width="56" valign="top" style="padding-right:16px;padding-bottom:20px;"><table role="presentation" cellpadding="0" cellspacing="0" border="0"><tr><td align="center" valign="middle" width="40" height="40" style="width:40px;height:40px;background-color:#e6523f;border-radius:50%;font-family:Georgia, 'Times New Roman', serif;font-size:18px;line-height:40px;font-weight:700;color:#ffffff;text-align:center;mso-line-height-rule:exactly;"><span style="color:#ffffff;">2</span></td></tr></table></td><td valign="top" style="padding-top:8px;padding-bottom:20px;"><p class="ete-heading" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:17px;line-height:24px;font-weight:700;color:#242424;">Drop the price or bump your listing</p><p class="ete-text" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:15px;line-height:24px;color:#423f3f;padding-top:4px;">Lower the price at any time and everyone who saved the item hears about it. You can bump a listing to the top every 7 days.</p></td></tr><tr><td width="56" valign="top" style="padding-right:16px;padding-bottom:20px;"><table role="presentation" cellpadding="0" cellspacing="0" border="0"><tr><td align="center" valign="middle" width="40" height="40" style="width:40px;height:40px;background-color:#e6523f;border-radius:50%;font-family:Georgia, 'Times New Roman', serif;font-size:18px;line-height:40px;font-weight:700;color:#ffffff;text-align:center;mso-line-height-rule:exactly;"><span style="color:#ffffff;">3</span></td></tr></table></td><td valign="top" style="padding-top:8px;padding-bottom:20px;"><p class="ete-heading" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:17px;line-height:24px;font-weight:700;color:#242424;">Answer offers</p><p class="ete-text" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:15px;line-height:24px;color:#423f3f;padding-top:4px;">Buyers can pay the listed price or make an offer. You choose which offer to accept.</p></td></tr><tr><td width="56" valign="top" style="padding-right:16px;"><table role="presentation" cellpadding="0" cellspacing="0" border="0"><tr><td align="center" valign="middle" width="40" height="40" style="width:40px;height:40px;background-color:#e6523f;border-radius:50%;font-family:Georgia, 'Times New Roman', serif;font-size:18px;line-height:40px;font-weight:700;color:#ffffff;text-align:center;mso-line-height-rule:exactly;"><span style="color:#ffffff;">4</span></td></tr></table></td><td valign="top" style="padding-top:8px;"><p class="ete-heading" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:17px;line-height:24px;font-weight:700;color:#242424;">Ship within five days</p><p class="ete-text" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:15px;line-height:24px;color:#423f3f;padding-top:4px;">Fast shipping keeps buyers happy. After five days a buyer can cancel and ask for a refund.</p></td></tr></table></td></tr>
<tr><td class="ete-px" style="padding:8px 32px;"><p class="ete-text" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:14px;line-height:22px;color:#423f3f;text-align:left;">That is all there is to it. List your next item and keep the momentum going.</p></td></tr>
<tr><td align="center" class="ete-px" style="padding:16px 32px;"><table role="presentation" cellpadding="0" cellspacing="0" border="0" align="center"><tr><td align="center"><!--[if mso]><v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://example.com/sell" style="height:48px;v-text-anchor:middle;width:199px;" arcsize="4%" strokecolor="#e6523f" fillcolor="#e6523f"><w:anchorlock/><center style="color:#ffffff;font-family:Arial,sans-serif;font-size:16px;font-weight:bold;">List more items</center></v:roundrect><![endif]--><!--[if !mso]><!--><a class="ete-btn" href="https://example.com/sell" style="display:inline-block;background-color:#e6523f;border:1px solid #e6523f;line-height:48px;border-radius:2px;color:#ffffff;font-family:Georgia, 'Times New Roman', serif;font-size:16px;font-weight:700;text-align:center;text-decoration:none;padding:0 28px;-webkit-text-size-adjust:none;mso-hide:all;"><span class="ete-btn-text" style="color:#ffffff;">List more items</span></a><!--<![endif]--></td></tr></table></td></tr>
<tr><td align="center" class="ete-px" style="padding:28px 32px 32px;"><p class="ete-muted" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:13px;line-height:21px;color:#6b6b6b;line-height:20px;text-align:center;"><strong>Thriftwell</strong><br>200 Mercer Avenue, Chicago, IL 60607</p><p class="ete-muted" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:13px;line-height:21px;color:#6b6b6b;line-height:20px;text-align:center;padding-top:10px;">All Thriftwell services are subject to our <a class="ete-link" style="color:#6b6b6b;text-decoration:underline;" href="https://example.com/privacy">privacy policy</a> and <a class="ete-link" style="color:#6b6b6b;text-decoration:underline;" href="https://example.com/terms">terms of use</a>.</p><p class="ete-muted" style="margin:0;font-family:Georgia, 'Times New Roman', serif;font-size:13px;line-height:21px;color:#6b6b6b;line-height:20px;text-align:center;padding-top:10px;"><a class="ete-link" href="{{unsubscribe_url}}" style="color:#6b6b6b;text-decoration:underline;">Unsubscribe</a></p></td></tr>
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<tr><td align="center" class="ete-muted" style="padding:20px 12px 0;font-family:Georgia, 'Times New Roman', serif;font-size:12px;line-height:18px;color:#6b6b6b;">Made with <a class="ete-link" href="https://emailtemplateexamples.com/" style="color:#6b6b6b;text-decoration:underline;">Email Template Examples</a></td></tr>
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Adapted from Waypoint responsive transactional email templates (marketplace first listing notification) by usewaypoint, MIT license.
About this template
An onboarding email for a second hand or peer to peer marketplace, sent the moment a seller publishes their first item. It congratulates them and turns the next steps into a short checklist.
A serif wordmark and a red headline open the email, followed by a small card that shows the listing itself: a photo of the boots, the label, the size and the price. Seeing their own item makes the email feel personal.
A short letter leads into four numbered tips: connect a payout account, lower the price or bump the listing, answer offers and ship within five days. Each tip starts with a bold lead in so it is easy to scan.
A red button invites the seller to list more items. The legal links sit in the footer.
Use it in your email tool
- Click Copy HTML, or download the .html file.
- In Mailchimp, Brevo, HubSpot or Klaviyo, start a new email with the custom HTML or code editor and paste it in.
- Change the text, links and images. Map merge tags such as {{first_name}} and {{unsubscribe_url}} to the tags of your tool.
- Send a test to yourself on desktop and phone before you send it to your list.
Sections in this email
- Wordmark
- Red serif headline
- Listing card
- Letter
- Numbered tips
- Button
- Footer with legal links
Subject line ideas
- You published your first listing. Now what?
- Four tips to sell your first item
- {{first_name}}, your listing is live
Preview text idea
Here is a short checklist to help you sell your first item.